Cancellation Policy

Hotel Cancellation Policy (applicable for deposit payment only bookings):

The hotel operates a 7 day cancellation policy. Bookings cancelled before this time will get a full refund of the deposit paid less an administrative charge of £50.00 per booked room. Bookings cancelled after this time the full room/s rate/s is levied.

Please note: Due to our extreme remote location and no passing trade we request all cancellations be made in writing/email otherwise the room rate (s) will be levied accordingly, thank you.

Bolt Hole Cabin cancellation policy:

We operate a 7 day cancellation policy. Bookings cancelled before this time will get a full refund of the deposit paid less an administrative charge of £150.00 per booking. Bookings cancelled after this time lose the full deposit; less than 3 days notice, the full rate/s is non refundable.

Please note

It is our intention to do our very best to support you in your booking however due to any disruption caused by the Coronavirus and the possibility of further issues effecting the hotel, all future bookings taken at this time may be subject to cancellation with or without notice. We will continue to listen and take advice from the NHS, the UK and Scottish governments and the local authority who presently all are up dating their advice on a regular basis.